Data from a 2017 report conducted by SCI Solutions, determined that nation wide no-show rates are as high 30% – leading to $150 billion annually in healthcare costs. The most common reasons for missing appointments include transportation barriers, inability to take off work, and/or simply because of forgetfulness. Common characteristics associated with higher no-show rates consist of younger patients (17 to 30 years) and those with Medicaid or lack of insurance. Missing an appointment has shown to lead to worsening chronic conditions, including an increase in uncontrolled blood pressure and diabetes. Additionally, appointment no shows waste provider time and resources.
Appointment no-shows can impose a great burden on an organization’s financial and operational effectiveness. Fortunately, organizations can target patients with a high risk of missing an appointment through the use of predictive analytics. The key to helping organizations save on unnecessary waste and improve the patient’s long term health is by intervening before the high risk patient misses an appointment. A few examples of possible intervention programs include sending appointment reminders, providing transportation, or offering times tailored to the patients schedule.
Did you know...
How much it costs providers when a patient misses an appointment
The average wait time to see your doctor
How Can ClosedLoop Help Identify Patients Likely to No-Show?
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