Last Updated: September 11, 2019
1. Classes of Users
Users of the site who are covered by a ClosedLoop SaaS Services Agreement with ClosedLoop are bound by the terms of the agreement for access to the Site and are “regular users”. Users who are granted access to the Site without a ClosedLoop SaaS Services Agreement are “demo users”. In cases where the terms of this policy conflict with a customer’s SaaS Services Agreement, the terms of the SaaS Services Agreement apply.
2. Access to the Site
3. What you are allowed to do
You may retrieve and display content from the Site on a computer screen, print and copy individual pages and, subject to the next section, store such pages in electronic form.
4. What you are not allowed to do
Except to the extent expressly set out in these Terms, you are not allowed to:
- Create an electronic database by systematically downloading and storing all of the pages of the Site;
- Attempt to circumvent security or interfere with the proper working of the Site or the servers on which it is hosted;
- You must only use the Site and anything available from the Site for lawful purposes (complying with all applicable laws and regulations), in a responsible manner.
5. Intellectual property rights
6. Your personal information
7. Personal and Protected Health Information (PHI)
The Site is designed to be used with Protected Health Information (PHI) as defined by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Protected Health Information can be uploaded by users to the Site and accessed and downloaded from the Site. All organizations using the Site with PHI must have a signed, active Business Associate Agreement in place with ClosedLoop in order to exchange PHI with the Site. The Business Associate Agreement may specify additional requirements on the exchange of PHI.
8. External links
The Site may, from time to time, include links to external sites. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that we include links to such external sites does not imply any endorsement of or association with their operators or promoters.
9. Additional Terms for Demo Users
Demo users are users that use the site outside of an established ClosedLoop SaaS Services Agreement. We may change the format and content of the Site from time to time. You agree that your use of the Site is on an ‘as is’ and ‘as available’ basis and at your sole risk. Contents of the Site may be modified, suspended or withdrawn by us, in our sole discretion, without notice to you. You agree that we will not be liable to you or to any third party for any unavailability, modification, suspension or withdrawal of the Site, or any features, parts or content of the Site.
Demo users may not upload their own data to the Site or in any way enter Protected Health Information (PHI), as defined by HIPAA (the Health Insurance Portability and Accountability Act of 1996) into the site.